Why work at Bloom Healthcare?
Bloom Healthcare is an employee-owned, innovative, and fast-growing primary care practice changing the way healthcare is delivered to the most vulnerable patients. Through surveying our employees, Bloom Healthcare has been recognized by the Denver Post as a top workplace two years in a row.
Our dedicated staff of board-certified MD's, NP's and PA's deliver comprehensive quality care within assisted living and personal residences, acting as both primary care provider and transitional care provider for patients who are homebound.
Bloom is seeking an exceptional IT Help Desk Technician to join the team! This position will be joining Bloom’s Technology team.
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IT Help Desk Technician Key Responsibilities- Provide on-site and remote IT support for all employees within the company
- Address, prioritize, and resolve incoming help desk tickets
- Setup and utilize mobile device management (MDM) solutions, ticketing systems, and IT documentation platforms
- Perform various system administration tasks on a variety of on-premises and cloud-based systems such as adding/removing users, resetting passwords, and providing access while adhering to company policies and controls
- Manage and oversee office technology equipment/hardware and user devices
- Prepare and deploy new laptops, phones, and workstations for new employees as well as replacements for existing employees
- Setup and configure peripheral equipment, monitors, scanners, printers, etc
- Work with hardware vendors, such as Apple, for warranty work and replacements
- Support other related equipment such as printers, copiers, scanners, and desk phones
- Maintain conference room audio/visual equipment to ensure it is operational, and support users in setting up online meetings
- Serve as a key part of the new employee onboarding experience
- Follow up with departing employees to collect company-issued devices
IT Help Desk Technician Qualifications
- 4-year college degree
- 2+ years experience in an IT role
IT Help Desk Technician Benefits
- 100% covered employee Health, Dental and Vision insurance
- 401K
- Employer paid Basic Life and AD&D policies
- 2 weeks PTO & 7 paid holidays
Pay: $60,000 - $80,000 annual salary
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