CUSTOMER SERVICE REPRESENTATIVE [United States]

 

CUSTOMER SERVICE REPRESENTATIVE

Location: , United States
Facility location: CMG Phy Revenue Cycle Svcs
Date Posted: Jun 21, 2023

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Job ID: 11249
Department: CMG Revenue Cycle Services
Shift: Days
Schedule: Part Time

Partnering with you to live your best life. At Centra, we want to listen carefully and get to know you well. We want to understand your hopes, goals and dreams. We want to do our part so you can be your very best - as you define it. This remains true whether you are a patient, a Centra Caregiver, or a member of the communities we serve. As a candidate considering employment with our organization, we want you to understand that it is our mission to help partner with you throughout each stage of your career.

COVID Vaccination Requirement

Consistent with long-standing practices requiring health care workers to be vaccinated against serious infectious diseases for the safety of patients and staff, Centra will require COVID-19 vaccinations for all new and current employees and those who work in Centra facilities as a condition of their employment. If hired to work at Centra, you will be required to provide proof of vaccination or be willing to receive the vaccination. Medical and religions exemptions may be requested.

Job Description

Overview

Job Description:

The Customer Service Representative will be responsible for successfully and efficiently managing large volumes of incoming calls, emails, and correspondence. The representative will be able to follow communication scripts, workflow processes, and act as a liaison between the organization, our patients, customers, and payers. The representative will also be able to change course and direction quickly and efficiently in an everchanging environment.

Qualifications/Education/Licensure:

High School diploma or equivalent required.

Minimum of one (1) year of inbound or outbound calling experience in a call center, medical office/clinic, or institutional setting.

Our care givers at Centra are the most valuable asset we have and it is our mission and commitment to build and sustain a diverse and inclusive environment.

When recruiting and retaining talent at Centra, our hiring needs are based on matching a candidates job qualifications with our job requirements and department needs without regard to race, color, age, religion or belief, national origin, disability status, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by the laws or regulations in the locations where we operate. Centra is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Be yourself. Be a partner with Centra.

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